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Home/Privacy Policy
Legal

Privacy Policy

Last updated: May 2026  ·  Effective immediately

Plain English first: We collect only what we need to operate the service and communicate with you. We do not sell your data. We do not share your client lists with anyone. We take confidentiality seriously — it is the foundation of the business, not an afterthought.

1. Who we are

WhiteLabelSEO ("we," "us," or "our") is a US-based white-label fulfilment company providing SEO, local SEO, GBP management and web design services to digital agencies. Our primary contact is partnerships@white-labelseo.com.

2. What data we collect

We collect information you provide directly to us, including:

  • Contact and inquiry data — your name, agency name, email address, and any information submitted through our contact form or email correspondence.
  • Partnership data — details about your agency, service requirements, client project information (under NDA), and billing details necessary to deliver services.
  • Communication data — records of emails, calls and messages exchanged as part of the partnership relationship.
  • Usage data — standard server logs including IP address, browser type, pages visited, and time of access. This is collected automatically and used solely for security and performance monitoring.

We do not collect sensitive personal categories of data (health, race, political views, etc.) and we do not collect data from minors.

3. How we use your data

  • To respond to inquiries and onboard new agency partners.
  • To deliver the agreed white-label services and communicate progress.
  • To issue invoices and process payments through our payment processor.
  • To improve the website and service operations based on aggregate usage patterns.
  • To comply with legal obligations including tax and contractual requirements.

We do not use your data for advertising, lead generation, or any purpose beyond what is stated above.

4. Legal basis for processing

Where applicable under US state privacy laws (including CCPA/CPRA for California residents), our processing is based on:

  • Contract performance — processing required to fulfill the service agreement.
  • Legitimate interests — responding to inquiries, security monitoring, and improving our service.
  • Legal obligation — compliance with applicable law.
  • Consent — where you have explicitly agreed to a specific use (e.g., newsletter, if applicable).

5. Client data handled on your behalf

When you share your clients' information with us as part of service delivery, we act as a data processor on your behalf. Your clients' data is handled strictly under the terms of our mutual NDA. We do not contact your clients, market to them, or retain their data beyond the active engagement period. The NDA formalizes these obligations in writing.

6. Third-party services

We use a limited number of third-party services to operate:

  • Google Analytics — anonymized website traffic analysis. Data processed in the US under Google's standard terms.
  • Payment processor — Stripe or equivalent for billing. Card data is never stored on our servers.
  • Email provider — for sending and receiving business correspondence.
  • Cloud storage — for storing deliverables and project files under encrypted access controls.

We do not sell, rent or trade your data to any third party under any circumstances.

7. Data retention

We retain your data for as long as the partnership is active, plus a reasonable period thereafter as required by law or to resolve any disputes (typically 3–5 years for financial records). Contact inquiries that do not result in a partnership are retained for 12 months, then deleted.

8. Your rights (California and other states)

Depending on your state of residence, you may have rights including:

  • The right to know what personal information we collect about you.
  • The right to delete personal information we hold about you (subject to certain exceptions).
  • The right to correct inaccurate personal information.
  • The right to opt out of the sale of personal information (we do not sell data).
  • The right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, email us at partnerships@white-labelseo.com. We will respond within 45 days.

9. Cookies

We use cookies for essential site operation and optional analytics. See our Cookie Policy for full details and opt-out instructions.

10. Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. All data in transit is encrypted via TLS. Access to partner data is restricted to team members who need it to deliver the agreed services.

11. Changes to this policy

We may update this policy periodically. When we do, we will revise the "Last updated" date above. Material changes will be communicated by email to active partners. Continued use of our services after the effective date constitutes acceptance of the updated policy.

12. Contact us

For any privacy-related questions, requests, or concerns, contact us at:
partnerships@white-labelseo.com

White Label SEO
White Label SEO

The invisible fulfilment partner for digital agencies. Web design, local SEO, GBP and organic SEO — all under your brand, protected by NDA.

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