Home/NDA & confidentiality

The whole NDA.
Posted publicly.
No email gate.

Most fulfilment shops treat the NDA as a closing tool — something handed over after you've nearly committed. We treat it as a precondition. Below is the substance of what gets signed before a single client name changes hands.

The agreement in one line
Mutual
US law · State of Delaware
24‑month non‑solicit
Survives contract end
Right of audit
Defined remedies
The plain‑English version

Six promises.
The whole substance.

The actual document has more clauses (legalese needs scaffolding) but these six are everything that matters. If the legal version ever conflicts with this plain version, this version wins — that's written into the document.

01

We won't talk to your client. Ever.

Not by email, phone, post, LinkedIn, in person, or via a colleague. Not even with your permission. The relationship is yours; we are the back office.

02

We won't use your client's data outside their account.

No anonymised case studies. No benchmarking against other partners. No internal training material. The work happens inside your client's project, then we move on.

03

Our brand stays off your client's surfaces.

Reports, dashboards, audits, emails, even file metadata — all branded as you. Our name does not appear anywhere a client touches.

04

This applies even after the contract ends.

The non‑solicit, the confidentiality and the brand suppression all survive cancellation by 24 months. The promise doesn't expire when the invoice does.

05

You can audit our outbound comms.

With 5 business days' notice, we'll produce a log of every external email we sent that referenced your account. Independent counsel acceptable on either side.

06

Breaching this voids the contract on the spot.

If we break any of the above, the partnership ends immediately, all active work transfers to you at no cost, and we owe you defined damages — see the remedies section below.

The actual clauses

The legal version.
Plainly written.

The full NDA is 6 pages and is shared via DocuSign before any strategy call. These are the operative clauses you'll actually negotiate or sign — extracted as plain prose, with one line of the legal text below each for reference.

§ 01

Mutual confidentiality

Both parties · indefinite

Each party agrees to keep confidential any non‑public information shared by the other, including client lists, strategies, pricing, deliverables, internal documents and identifying details.

This obligation runs in both directions and has no expiry date. It survives cancellation, transfer, acquisition or dissolution of either party.

§ 02

Non‑solicitation of clients

24 months past contract end

The Service Provider will not, for the duration of the agreement and for 24 months after, contact any client of the Partner — directly, indirectly, via a third party, via a referral, or via any social/professional network.

This includes responding to inbound contact from a Partner's client. If a Partner's client approaches us, we refer them back to the Partner with no further engagement.

§ 03

Brand suppression

All client‑facing surfaces

The Service Provider's identity, branding, domain, employees and signatures will not appear on any document, communication or interface visible to a Partner's client.

This includes report metadata, document properties, image EXIF, email headers, hosting traces, and the sending domain of any automated notification.

§ 04

Right of audit

5 business days notice

The Partner may, on 5 business days' written notice, request a complete log of outbound communications from the Service Provider that reference the Partner's account, clients, or work.

The audit may be conducted by independent counsel of the Partner's choosing. Costs of the audit are borne by the Partner unless a material breach is found, in which case the Service Provider reimburses.

§ 05

Data return & destruction

30 days post‑termination

Within 30 days of contract termination, the Service Provider returns to the Partner all client data, deliverables and working materials in a standard digital format.

Within 60 days, the Service Provider deletes all copies from its systems and issues a written deletion certificate signed by a director. Backup retention is limited to encrypted snapshots, which expire after 90 days.

§ 06

Remedies & jurisdiction

State of Delaware, USA

Breach of any confidentiality, non‑solicit or brand‑suppression clause entitles the Partner to immediate termination, transfer of all in‑progress work at no charge, and defined liquidated damages (see remedies section below).

The agreement is governed by the laws of the State of Delaware, USA, with non‑exclusive jurisdiction in the courts of Delaware. International partners may elect to apply their local jurisdictional rules instead.

Remedies with numbers

If we break it,
this is what you get.

Most NDAs are vague about what happens after a breach — "such damages as the court may award." Ours has numbers in it, agreed in advance, so you don't have to argue them under stress.

Remedy A · client contact

Direct contact with a partner's client

If we contact your client directly — even inadvertently, even via a colleague who didn't know — the agreement voids on the spot, all in‑progress work transfers to you at no cost, and liquidated damages apply.

Liquidated damages$50,000 per incident
Remedy B · data leak

Confidentiality breach

If your data, strategy, pricing or client list reaches a third party through our negligence, the agreement voids, all work transfers to you, and damages are owed within 14 days of finding.

Liquidated damages$25,000 + actual loss
Remedy C · brand exposure

Our brand on a client surface

If our name, logo or domain appears anywhere your client can see (report metadata, EXIF, hosting trace, etc.), that month is fully credited and you receive the next month's retainer at 50%.

Credit1 + 0.5 months
Remedy D · solicitation

Soliciting your client (including post‑contract)

If we pitch, propose to, or accept work from your client within the 24‑month non‑solicit window, full liquidated damages apply plus disgorgement of any fees received.

Liquidated damages$100,000 + disgorgement
Sign ours, or send yours

Either NDA works.
Both run on signature.

We're not religious about whose paper gets used. If your legal team prefers your standard NDA, send it — we'll redline and return inside 48 hours. If you'd rather take ours and skip a step, also fine.

01

Sign ours, fastest path

Our mutual NDA is sent via DocuSign at the start of any strategy call. Most partners sign it live; the rest take a day to review. Once signed, we can talk about anything — including specifics on other partners' work.

FormatDocuSign · 6 pages
NegotiationOpen · markup welcome
Typical sign timeSame call
Get our NDA →
02

Send yours, we'll redline

Email your NDA to partnerships@white-labelseo.com. Our legal counsel reviews and returns inside 48 business hours — usually with one or two minor markups, sometimes none.

Turnaround48 business hours
Mark‑up scopeReasonable carve‑outs only
FeesNone on either side
Email your NDA →
Ready to sign

Get the NDA
before the call.

Most agency owners prefer to read and circulate the NDA before booking a call. Send it to us, or grab ours — both paths get you to "signed" before we ever talk pricing.

Request our NDA → Or book a call first